CM8 Terms & Conditions

1. General Terms

These Terms and Conditions ("Terms") apply to all users of the CM8 online gaming platform, accessible at cm8.st. By accessing or using the platform — whether through a web browser or the dedicated mobile app — you agree to be bound by these Terms.

CM8 reserves the right to update or modify these Terms at any time without prior notice. Changes take effect as soon as they are published on this page. Continued use of the platform after any changes constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.

These Terms are governed by applicable laws and are intended to be read alongside the Privacy Policy and Responsible Gaming guidelines, both of which form part of the complete agreement between you and CM8.

2. Eligibility and Account Registration

To use the CM8 platform, you must meet all of the following requirements:

• You must be at least 21 years of age at the time of registration.
• You must be physically located in a jurisdiction where online gaming is not prohibited by law.
• You must not be listed on any self-exclusion register or have a currently active account suspension on CM8.
• You must register using your own accurate personal details — not those of another person.

Each person is permitted to hold only one active account on the CM8 platform. Creating duplicate or multiple accounts is a violation of these Terms and may result in immediate account suspension and forfeiture of any associated balances.

CM8 may require identity verification (KYC) at the time of registration or at any point thereafter. This typically involves submitting a valid government-issued ID and may include additional documents. Accounts that fail to complete verification within a reasonable timeframe may be restricted from withdrawals or suspended.

3. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your CM8 account login credentials, including your username, password, and any one-time passwords (OTPs) received. CM8 will never contact you to ask for your OTP or full password — any such request should be treated as fraudulent.

You must notify CM8 support immediately if you suspect that your account has been accessed without your authorisation. All activity that occurs under your account credentials is your responsibility unless you have reported unauthorised access in a timely manner.

• Do not share your account login with anyone, including family members.
• Use a strong, unique password and change it immediately if you believe it has been compromised.
• Log out of your account after each session, especially when using a shared or public device.
• Keep your registered contact details (mobile number, email) current so OTP and notifications reach you properly.

4. Deposits, Withdrawals, and Payments

All transactions on the CM8 platform are processed in Philippine Peso (PHP). Supported payment channels include local e-wallets and Philippine online or mobile banking services. No currency conversion is applied to your account balance.

Deposits are credited to your account once the transaction is confirmed by the relevant payment channel. Processing times may vary depending on the method used and banking hours.

Withdrawals are subject to the following conditions:

• Your account identity verification (KYC) must be completed before a withdrawal can be processed.
• Withdrawals can only be made to a payment account or channel registered in your own name.
• CM8 may impose withdrawal limits or request additional verification for large transactions as part of standard security and compliance procedures.
• Processing times vary by payment channel. CM8 aims to process withdrawal requests promptly, but completion depends on the receiving payment provider.

CM8 does not accept deposits or withdrawals via credit cards or cryptocurrency. Any attempt to use unsupported payment methods may result in the transaction being declined or reversed.

5. Bonuses and Promotions

CM8 offers bonuses and promotions from time to time. These are subject to their own specific terms, which will be clearly communicated at the time each offer is made available. General conditions that apply to all promotions include:

• Bonuses are credited to eligible accounts only. Eligibility requirements vary per promotion.
• All bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The specific requirements will be stated in the promotion details.
• Bonus funds and winnings derived from bonus play may not be withdrawable until wagering conditions are met.
• CM8 reserves the right to amend, suspend, or cancel any promotion at any time without prior notice.
• Players found to be abusing bonus systems — including through the use of multiple accounts or coordinated betting patterns — may have their bonuses voided and accounts reviewed.

Only one active bonus can typically be applied to an account at a time unless stated otherwise in a specific promotion's terms.

6. Acceptable Use and Player Conduct

CM8 expects all players to engage with the platform fairly and honestly. The following actions are strictly prohibited:

• Using automated software, bots, or scripts to interact with any part of the platform.
• Attempting to exploit bugs, errors, or glitches in games or the platform itself.
• Colluding with other players to gain an unfair advantage in any game.
• Engaging in any form of money laundering or using the platform for financial crime.
• Providing false information during registration or verification.
• Harassing, threatening, or abusing support staff or other players.

CM8 may suspend, restrict, or permanently close any account found to be in violation of these conduct standards. Any balance associated with a prohibited account may be withheld pending investigation.

7. Responsible Gaming

CM8 takes player wellbeing seriously. Online gaming is a form of entertainment and should never be treated as a way to generate income or recover lost money. The platform is designed for players who are playing for enjoyment and within their means.

We encourage all players to:

• Set and stick to a personal budget before each session.
• Take regular breaks and avoid extended playing sessions.
• Reach out for support if gaming is starting to feel difficult to control.

If you feel that gaming is having a negative effect on your life or finances, please visit the Responsible Gaming page for information and guidance.

8. Account Suspension and Termination

CM8 reserves the right to suspend, restrict, or permanently close any player account at its discretion, including but not limited to the following circumstances:

• Violation of any part of these Terms and Conditions.
• Failure to complete identity verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or use of stolen payment methods.
• Chargebacks initiated against CM8 through a payment provider.
• Account inactivity for an extended period, as defined in the platform's current policy.

Players who wish to close their own account voluntarily may do so by contacting CM8 support. Any remaining balance in a verified account will be processed for withdrawal to the registered payment method, subject to completion of any outstanding wagering requirements.

9. Limitation of Liability

CM8 provides the platform on an "as available" basis. While we work to maintain consistent uptime and game stability, we do not guarantee that the platform will be free from interruptions, errors, or delays at all times.

To the fullest extent permitted by applicable law, CM8 shall not be liable for:

• Any loss of winnings, profits, or funds resulting from technical failures, connectivity issues, or platform downtime.
• Losses arising from your failure to keep account credentials secure.
• Any indirect, incidental, or consequential damages arising from your use of the platform.
• Actions taken by third-party payment providers that delay or affect your transactions.

Nothing in these Terms excludes liability for fraud, gross negligence, or any other matter that cannot be limited by law.

10. Privacy and Data Use

CM8 collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection, storage, and use of your personal information as described in that document.

Your personal data is used to operate your account, process transactions, verify your identity, communicate with you regarding your account, and comply with applicable legal obligations. CM8 does not sell your personal data to third parties.

For full details on how your data is handled, please review the Privacy Policy.

11. Contact and Support

If you have questions about these Terms or need assistance with your account, the CM8 support team is available 24 hours a day, 7 days a week. You can reach support through the channel available inside your account dashboard.

For general enquiries, you may also refer to the FAQ page, which covers the most common questions about accounts, payments, and platform use.